Chalet Robinson is an iconic venue nestled on an island in the heart of the Bois de la Cambre in Brussels. Both unique and exceptional, our renowned restaurant offers the possibility to privatize this exclusive setting for unforgettable private or professional events.

Who are we?

We are part of the Choux de Bruxelles Group, a major player in the Belgian hospitality and event industry, recognized for its expertise and passion for excellence.

More information: https://www.chaletrobinson.be/ and https://www.chouxdebruxelles.be/

Who are we looking for?

An Operational Manager with a passion for the event industry, dynamic and motivated, to strengthen our current team.

Are you an organized and proactive individual capable of uniting a team to ensure flawless service in an exceptional environment? Then this opportunity is for you!

What will your responsibilities be?

Operational Management:

• Ensure the smooth running of daily operations, including team management, scheduling, and supervising service
• Work closely with the dining room, kitchen, and logistics managers to ensure seamless organization
• Train, supervise, and motivate teams to create a positive and high-performing work environment.
• Optimize stock management, monitor performance indicators, and control operational costs
• Guarantee impeccable service quality in compliance with hygiene and safety standards

Commercial Management:

• Listen to clients’ needs to organize memorable events: privatizations, banquets, etc.
• Ensure rigorous follow-up to guarantee satisfaction and build client loyalty
• Actively participate in the commercial development of Chalet Robinson

What profile are we looking for?

• You have significant experience in a similar position and are passionate about the hospitality and event sector
• You possess excellent management and leadership skills to inspire and motivate your teams
• You are flexible with your working hours (some events occur in the evenings and on weekends)
• ou have a perfect command of French. Basic knowledge of written and spoken Dutch is required. English is a plus
• You have strong organizational skills and a rigorous approach to operational management
• You work efficiently under pressure and can handle unexpected situations
• You are proficient in Office applications (knowledge of Odoo is a plus)

Our offer?

• A full-time, permanent contract in a stunning setting
• The opportunity to contribute to the growth of the company with the ambition of becoming a leader in the hospitality and event sector
• A competitive salary package tailored to your training and experience

Interested?

Let us discover your motivation and skills via a cover letter or any other medium you find appropriate, along with your CV, at clementine@chaletrobinson.be